Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Melisa is an RVT and a member of the Ontario Association of Veterinarian Technicians. Melisa graduated from the Veterinary Technology program at St. Lawrence College in 2013. When she was three years old, her family got their first Golden Retriever. She fell in love with the breed and has not been without at least one Golden since. She and her husband Jason share their lives with a rescued Golden Liberty (pictured), a yellow Lab named Buddy. Five cats name Baby, Pumpkin, Pekoe, Lilo and Marley, and also a mini Rex rabbit named Rosie. In her spare time, Melisa enjoys spending time with her family and pets, camping, yoga and travelling.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call or text. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. We are currently allowing one client to come in with their pet following the guidelines of the KFL&A public health. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment. If you're concerned about coming to your appointment due to Covid-19, please take this self-assessment. Covid Self-Assessment
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 7:00 pm
Saturday: 9:00 am - 4:00 pm
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!