Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
At Princess Animal Hospital, we empathize with you. The hardest part of owning a pet is saying goodbye. Our end-of-life services provide your beloved pet with the dignity that they deserve. We also work with a company that provides cremation services. Our team is always willing to help guide you through this difficult time.
What is pet euthanasia, and how do I know when it’s the right time?
Euthanasia is essentially an overdose of a powerful drug that causes your pet to fall asleep and the heart to stop beating. It is tough to know when is the right time to make this decision. Our team encourages you to assess your pet’s quality of life and monitor their health by asking yourself a few questions:
Is your pet still eating and drinking?
Are they able to go to the bathroom regularly?
Are they in excessive pain?
Do they want to be involved in your activities?
Our team offers compassion and support when you and your pet need it most. If you have any questions, please give us a call at 613.634.7123.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call or text. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. We are currently allowing one client to come in with their pet following the guidelines of the KFL&A public health. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment. If you're concerned about coming to your appointment due to Covid-19, please take this self-assessment. Covid Self-Assessment
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 7:00 pm
Saturday: 9:00 am - 4:00 pm
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!